City Mayors Survey Form Please enter your City Name and email address. The result will be sent to your email address. This survey data will be used only for statistical purposes in my Ph.D Thesis. For your question and recommendation: mcoruh@mustafacoruh.com

SECTION I - PERSONAL INFO 1. Your Gender: Woman Man 2. Your Education: High School Vocational High School College (2 Years) University Graduate School 3. Your Title: Mayor/ Governor City Council Manager Assigned professional City manager Department Manager Other 4. How long have you been in this job? It is my first term It is my second term It is my 3+ term It is my professional job Other 5. Which one is the main Municipal Government Problem? Insufficient Resources No Autonomy Unsustainable Developments Ineffective, Inefficient and Unproductive resource usage All of Above None of above SECTION II - WIRELESS INTERNET 6. Does your city currently offer any wireless Internet Access for public? Yes. The whole city has wireless internet access free of charge. Yes. The whole city has a subscriber paid wireless Internet access. The city served by private ISP (wireless and wired (DSL, Cable)) The city does not have Wireless Internet access service City has a plan to have wireless internet Service No It is not city government job 7. Which Wireless Internet Technologies Does your City Use or Plan to Use? [Please select all that apply]  Wi-Fi (802.11a/b/g/n) Wi-Max (Sprint, Clearwire) 4G-LTE (Vodafone, Verizon) 3G (Turkcell, Avea, Vodafone) Satellite Net 8. Do you think Wireless Internet can improve your City’s Competitive Advantage? Yes No May be I do not know 9. Do you think global businesses may come to your city due to your Wireless Internet Infrastructure? Yes No I do not know 10. Do you think Wireless Internet access is a city infrastructure service? Yes. But technically it is difficult and costly now Yes. But central government should provide this service Yes. But my city is not ready No. It is not a city infrastructure service No. It is a personal matter SECTION III - CITY INFORMATION MANAGEMENT SYSTEM AND E-CITY 11. Does your city have a Web site? Yes No 12. If it has, How frequently do you update the content? Daily Weekly Monthly 1 Month + 13. Which info do you provide on your Web Site for public? [Please select all that apply]  Online Help Desk City council meeting and tender info To Fill up Information Request Form Funeral/Announcements/Opening Information Municipal Annual Report / Strategic Plan / Vision, mission etc. Information Mayor and City-Related News Communicate directly with Mayor by Email / Messaging Live Video Publishing/ City Related Pictures City Directory Information (Historical Places, Hotels, Restaurants, etc.) Quarry Health / Pharmacies / Hospital / Ambulance Information Weather / Traffic / Marine Pollution / Air Pollution Information Local Government Information and Related Laws and Regulations Timetable and Departure Location of Municipal Bus schedules The information about the Municipal and State Projects and their status Information about central government agencies (Agriculture, Forestry, Education, Security etc.) Emergency Phone Numbers Surveys/Questionnaires/Suggestions/e-newsletter, etc. for city Projects and Services Web Site Statistics / Management / Design, etc. Information Information about Departments of Municipal agencies/Contacts/Staffs, etc. Other (Write all) 14. Do you have an IT department? Yes No 15. If so, How many employee in IT department? 1-5 6-10 11-20 21+ 16. Does your city have City Information Management System (CIMS)? Yes. All departments are fully automated with CIMS and Internet enabled. Yes. All departments are fully automated with CIMS but not yet Internet enabled. Yes. Most departments are largely automated with CIMS but some transitions from manual to automatic are still in progress. No. We do not have CIMS, we work Manuel processes No. We do not even have any computers 17. If so, How difficult was the implementation of CIMS? Very Difficult Moderately Difficult No difficulty at all I do not know 18. To what extent CIMS changed the procedures and governance system? Complete Change – almost all the processes have been changed Moderate Change – Some processes in computerized environment had to be changed Very little – very few processes got changed in the new computerized environment No Change – None of the processes were changed Other 19. Does your City port CIMS on Web as e-Municipality or are you planning to? Yes Yes. We are in the process Yes. We have a plan to transfer No (If your answer is no, Please go to question 29.) 20. Does your city currently have 24/7 e-Municipality Service for citizens? Yes. All city services are in e-City Yes. But selected services offered in e-City E-City is in Planning/under development No. City does not have e-City services 21. Which e-Municipality services do you provide to public? [Please select all that apply]  Tracking and Payments of Building and Land Taxes Water utility Debts tracking and Payments. Cancellation of Water utility service Online payments with Credit Card City information and navigation services through on-line maps (driving directions, locating a place, a landmark, a shopping mall, etc.) On-line interactions with authorities and decision makers of local government. Fill up application forms for city service Query of the Status of a plot or plots Get online ticket for sport, art or social activities Reach civic society of City Council information City white and yellow pages Application to engineering department Register for a wedding date Online registration for home and industrial water utility Online Application of sewage Connection service Apply for building permit and Tracking Connect to e-Government sites Be able to reach City Related Geographical Information Systems (GIS) New Company Registration and be able to upload all related Documents Other (Write all) 22. What do you think are the benefits of e-Municipality Services inside Municipal departments? [Please select all that apply]  Better intra-department coordination Better inter-department coordination (with other departments of the local government) Better integration with suppliers Better integration with public and communities Better integration with central government Better data to make decision Department have time and financial saving for their work processes 23. What are the benefits of e-Municipality to your city? [Please select all that apply] It helps democratic participation of public, NGO and local firms to municipal government. It helps local employees who work in the city to increase productivity. It helps local companies to increase competitiveness and innovativeness. It helps to increase the usage of e-Municipality services It helps public to learn how to use Internet and supports the Information Society. It helps to attract more Investment and Tourism. It helps to improve entrepreneurship of public. It helps Government to reach public easily and reduce bureaucracy It helps to create sustainable city It helps Municipal Government and public to use city resources more effectively and productively. It helps to improve the citizens' Economic Situation and well being of citizens It helps to increase State and Municipal Services quality and effectiveness It helps to change Municipal Management and Business Processes concepts It helps to improve IT usage in Municipal Government for productivity It helps to develop CISM and e-Municipality System Become ready for e-Government integration It helps to create better Strategic Plan, Vision and mission. It helps to update city info easily It helps to use new online Services on the Internet (e-Commerce, online Banking) It helps to increase IT Industry activities and e-Commerce Other (Write all) 24. Do you think the e-Municipality services have increased the usage of the Internet inside Municipal employees and public? Yes No I do not know 25. Do you think the e-Municipality services have increased the effective and productive usage of local resources? Yes No I do not know 26. Do you think there is sufficient regulation related to e-Municipality Services? Yes No I do not know REQUIRED INFO 27. Your City Name: Please enter your City Name.... 28. Your Email: Please enter your Emai... 29. The year you were born: Please enter your Year of your birth date...