|
Project |
Business Management Application |
|
Organization |
MCI Systemhouse., Dallas, Texas |
|
Project Type |
Off-site Consultant and project development |
|
Duration |
June 1996 – Nov 1998 |
|
Platform/OS |
Windows NT 4.0, Windows 2000 |
|
Position |
Access Developer and System Analyst |
|
Software |
Access 2.0/95/VBA |
|
Description |
BMA is a complete client management and decision making system. The client service
managers enters the client orders and assigns them to related business units. Then
Business unit managers assigns the task to individual employees. The employees enters
what they did on the task and how may hours they worked on it. Then all these hours
summarized to manpower management (Deload) part for budgeting and hiring purposes.
|
 |
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Key Features |
- Order Entry and Management
- Task Assignment and Management
- Action tracking
- Deload
- Reporting
- Security
- Backs up and restore databases
|
|
My Tasks |
- Designed forms, reports, macros, modules and queries
for underwriters, agents, inspectors, payments, inspection orders and coaching data
entry info.
- Created internal, external, mobile home and boat inspection
reports and worksheets that shows the statistics data in graphs.
- Designed forms, reports, macros, modules and queries
for Help Desk Agent Call Tracking Application (HD). The application tracks each
call, shows last five calls of the agent and calculates the agent’s financial, auto
and property quality statistics.
- Created reports that filters call data by date, underwriter,
agent, and market segment.
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